Ethiopian Airlines, a CHAMP customer for 30 years, has extended its partnership agreement with the cargo IT solutions provider for another five years. Under the agreement, Ethiopian will continue to benefit from its use of the popular Cargospot suite of applications to manage the airline’s day-to-day sales and business activities and to support its handling operations at the Addis Ababa hub. Addis Ababa Cargo Terminal is the largest, most advanced and most automated cargo terminal in Africa.
In addition to the Cargospot suite, Ethiopian will continue to leverage other CHAMP solutions to manage its business, including ULD Manager – to control the airline’s ULD assets, Weight & Balance – to ensure safe and efficient load planning of the airline’s large and growing fleet. cargo aircraft, CHAMP’s regulatory compliance services to meet customs and security reporting requirements across the airline’s network, and CDMP – essential for members of the IATA Cargo iQ interest group to measure performance in accordance with global quality standards.
By extending the relationship with CHAMP, Ethiopian Airlines will benefit from a range of new IT services and opportunities, including CHAMP’s end-to-end airmail solution and the Cargospot portal, to complement the excellent tracking and location of Ethiopian.
“CHAMP’s IT solutions are essential components of our day-to-day cargo operations,” said Abel Alemu, Managing Director of Ethiopian Cargo and Logistics Services. “Our growth in the industry requires a strong IT provider that can adapt to our ever-changing needs, while maintaining high standards. With this renewed partnership, we gain new capabilities to better support our business and provide our valued customers an even better level of service.
“We are very pleased to have been able to continue to support Ethiopian Airlines,” said Nicholas Xenocostas, Vice President of Commercial and Customer Engagement at CHAMP Cargo Systems. “Significant advances in customer-centric features mean our partners will streamline their customers’ workflows, as well as their own.”